90jjj Privacy Policy
Your personal information is completely safe with us — we protect your privacy through SSL encryption and strict data security policies.
Introduction & Scope of Policy
90jjj is a trusted online betting and casino platform in Bangladesh. We place the highest priority on the privacy of our users. This Privacy Policy ("Policy") explains how we collect your personal information, the purposes for which it is used, who it may be disclosed to, and what rights you have.
This policy applies to the 90jjj website, mobile version, and all related services. By registering an account or using our services, you consent to the terms of this privacy policy. If you disagree with any part of this policy, please stop using our services and contact us.
This policy may be updated from time to time. If there are any significant changes, we will post a notice on the website. We therefore recommend that you visit this page regularly.
1 Information We Collect
90jjj collects the following types of information in order to provide you with a secure and personalized experience:
- Identity Information: Your full name, date of birth, national ID or passport number, and other identity documents.
- Contact Information: Email address, mobile number, and mailing address.
- Financial Information: Payment method details such as bKash, Nagad, or Rocket account numbers and bank account information. We never store your full payment card number.
- Technical Information: IP address, browser type and version, operating system, device identifiers, and login timestamps.
- Usage Information: Details about which games you play, how long you spend on the platform, which pages you visit, and your preferred categories.
- Communication History: Records of your conversations with our customer support team via chat or email.
2 How We Collect Information
We collect information in the following ways:
- Information You Provide Directly: What you submit during account registration, identity verification, deposit or withdrawal requests, and when contacting customer support.
- Automatically Collected Information: From your device and browsing behavior through cookies, web beacons, and similar technologies.
- From Third Parties: Through identity verification service providers, payment processors, and fraud prevention agencies.
3 Purposes of Using Your Information
90jjj uses your information for the following purposes:
- To complete account management and identity verification.
- To process deposits, withdrawals, and other financial transactions.
- To manage bonuses, rewards, and promotional offers.
- To provide 24/7 customer support and resolve your complaints.
- To prevent fraud, money laundering, and other illegal activities.
- To identify and prevent risky behavior in line with responsible gaming guidelines.
- To improve service quality and develop new features.
- To meet applicable legal and regulatory obligations.
- To personalize your platform experience according to your preferences.
Information Disclosure & Protection
4 Information Disclosure & Third Parties
90jjj never sells your personal information and does not transfer it to third parties for commercial purposes. However, limited information may be shared in the following circumstances:
- Service Providers: Payment processors (such as bKash, Nagad, Rocket, or banks), identity verification agencies, and data hosting providers — they process information only according to our instructions.
- Fraud Prevention: With specialist agencies involved in fraud detection and ensuring cybersecurity.
- Legal Obligations: In response to a court order, applicable law, or a lawful request from a government authority.
- Business Restructuring: In the event of a company merger or acquisition, though the new entity will also be bound by this same privacy policy.
All third parties we work with are required to be bound by strict confidentiality agreements and may not use your information beyond the purposes we have authorized.
5 Data Security Measures
90jjj adopts industry-standard security measures to protect your information. The key elements of our security framework are:
- SSL/TLS Encryption: All information transmitted between your browser and our servers is protected by SSL encryption, making it unreadable to third parties.
- Database Encryption: Stored sensitive information is kept in encrypted form.
- Access Controls: Only authorized personnel can access your information, and a log of every access is maintained.
- Security Audits: Our systems undergo regular security testing.
- Firewalls & Intrusion Detection: Advanced security software is used to prevent cyberattacks.
Please note that no one can guarantee absolute security when transmitting or storing information over the internet. While we take every precaution, we also ask you to keep your account password confidential and avoid logging in from unfamiliar devices.
6 Cookies & Similar Technologies
Our platform uses cookies and similar tracking technologies. Cookies are small text files stored on your device. We use the following types of cookies:
- Essential Cookies: Necessary for maintaining your login session and ensuring security.
- Functional Cookies: To remember your preferences (such as language settings).
- Analytical Cookies: To analyze platform usage and improve service quality.
You can control cookies by changing your browser settings. Please note that disabling essential cookies may cause some platform features to not work properly.
Your Rights & Controls
7 Your Rights Regarding Your Information
As a registered user of 90jjj, you have the following rights:
- Right of Access: The right to know what information we hold about you.
- Right of Rectification: The right to request correction of any inaccuracies in your information.
- Right of Erasure: The right to request deletion of your personal information in certain circumstances, though we may be required to retain some information for a specified period due to legal obligations.
- Right to Restrict Processing: The right to request that processing of your information be limited in certain cases.
- Right to Data Portability: The right to receive your information in a structured, commonly used format.
- Right to Withdraw from Marketing: The right to opt out of receiving promotional communications at any time.
To exercise these rights, contact us at [email protected]. We generally respond to your request within one month.
8 Data Retention Period
We retain your personal information only for as long as is necessary to fulfill the purpose for which it was collected, or as required by applicable law. General guidelines are as follows:
- Personal and identity information is retained for the full duration that the account remains active.
- Financial transaction records are kept for the required number of years after account closure for legal compliance.
- Customer support communication records are retained for a defined period to ensure service quality.
- After an account is closed or deactivated, only the information needed to meet applicable obligations is kept; the rest is securely deleted.
9 Protection of Minors' Information
90jjj provides services only to persons aged 21 or older. We do not intentionally collect information from any minor. An age verification process is conducted at the time of account registration.
If we believe a minor is using our services, we will immediately close that account and delete the relevant information. Parents and guardians are requested to contact us immediately if they believe their minor child is using this platform.
10 Responsible Gaming & Use of Information
90jjj places the greatest importance on responsible gaming. We analyze information about your playing patterns so that we can:
- Identify risky behavior at an early stage.
- Reach out to you and offer support when needed.
- Effectively manage responsible gaming tools such as self-exclusion or deposit limit settings.
To learn more about responsible gaming, visit our Responsible Gaming page.
Additional Provisions & Contact
11 Data Transfers
90jjj's services are operated from Bangladesh. However, some of our technical service providers may be located in other countries, which means your information may be processed outside Bangladesh. In such cases we ensure that:
- Data processing agreements with third parties remain in force.
- Data protection standards are consistent with this policy.
- Your information is transferred only for necessary purposes and to the minimum extent required.
12 Changes to This Policy
90jjj reserves the right to amend this privacy policy as needed. For any significant changes:
- We will update the date on this page.
- If there are material changes, we will notify you by email.
- Continuing to use the platform after changes are made will be considered acceptance of the new policy.
We recommend that you visit this page regularly to stay informed about the latest policy.
13 Contact & Complaints
If you have any questions, concerns, or requests regarding your rights under this privacy policy, please contact us:
- Email: [email protected]
- Live Chat: Live chat on the website — available 24/7
- Support Language: Bengali and English
We will do our best to respond to your request as quickly as possible. Protecting your privacy is an important commitment for 90jjj, and we take every complaint seriously.